Anyone who's ever worked in an office environment can readily appreciate the tension between these two metrics. It's part of the reason there are people whose job it is to answer the phone: they are responsive so that others may have throughput [get things done]. #BrianChristian

Anyone who's ever worked in an office environment can readily appreciate the tension between these two metrics. It's part of the reason there are people whose job it is to answer the phone: they are responsive so that others may have throughput [get things done]. #BrianChristian

— English Quotes (@english_quotes) Jan 18, 2024