A thick institution is not trying to serve its people instrumentally, to give them a degree or to simply help them earn a salary. A thick institution seeks to change the person's whole identity. It engages the whole person: head, hands, heart, and soul. #DavidBrooks

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The path to success is never a straight line... it's about consistent planning and execution--you try what seems like a good idea. You do it quickly. You keep your mind open and curious. You learn. Then you scrap what failed and double down on what's working. #JulieZhuo