"We needed to build deeper empathy for our customers and their unarticulated and unmet needs. It was time to hit refresh." Satya Nadella

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...as a result of always asking others what we are and never daring to put the question to ourselves in the midst of so much philosophy, humanity, civility and so many sublime maxims, we have only fa蓷des, deceptive and frivolous, honour without virtue... #JeanJacquesRousseau